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Cooling System Troubleshooting


At Atlanta Appliance Repair (AAR#1), we understand the frustration that comes with a malfunctioning refrigerator. If you are experiencing the issue where your KitchenAid refrigerator’s freezer is cold but the refrigerator is warm, you’ve come to the right place. In this comprehensive guide, we will walk you through the troubleshooting steps to resolve this problem and restore your refrigerator’s functionality.

Understanding the Cooling System

Before we dive into the Cooling System Troubleshooting process, it’s important to understand the basic cooling system of a KitchenAid refrigerator. This knowledge will help you identify the potential causes and resolve the warm refrigerator, cold freezer issue more effectively.

A KitchenAid refrigerator utilizes a complex system of components to regulate and distribute cold air. The primary components involved in this process include the compressor, condenser coils, evaporator coils, fans, and temperature control mechanisms. Understanding how these components work together will enable you to pinpoint the root cause of the problem.

Possible Causes and Solutions – Troubleshooting steps 

  1. Blocked Ventilation:

  2. One of the common reasons for a warm refrigerator and cold freezer is restricted airflow due to blocked ventilation. Start by checking if there are any obstructions around the vents or air channels. Remove any items that may be blocking the airflow and ensure that the vents are clean and free from debris.

  3. Faulty Evaporator Fan:

  4. The evaporator fan plays a crucial role in circulating cold air from the freezer to the refrigerator. If the fan is not functioning correctly, it can result in an imbalanced temperature distribution. Inspect the evaporator fan to see if it’s running smoothly. 
  5. Damaged Door Gaskets:

  6. Worn-out or damaged door gaskets can cause warm air to seep into the refrigerator, affecting its cooling performance. Check the condition of the door gaskets and ensure that they are sealing properly. If there are any gaps or tears, replacing the gaskets will help maintain the desired temperature.
  7. Defective Temperature Control Thermostat:

  8. The temperature control thermostat regulates the cooling cycle of your refrigerator. A faulty thermostat can disrupt the normal operation and lead to temperature inconsistencies. Test the thermostat using a multimeter to determine if it’s functioning correctly. If not, replacing it should resolve the issue.
  9. Clogged Condenser Coils:

  10. Over time, the condenser coils can accumulate dust and debris, impairing their ability to release heat. This can result in poor cooling performance. Clean the condenser coils using a vacuum or a brush to remove any buildup and ensure optimal heat dissipation.
  11. Inadequate Clearances:

  12. Refrigerators require sufficient space around them for proper ventilation. If your refrigerator is placed too close to the wall or surrounded by other objects, it can restrict airflow and impact its cooling efficiency. Make sure to provide adequate clearances as per the manufacturer’s recommendations.


By following the Cooling System Troubleshooting steps outlined above, you should be able to address the issue of a KitchenAid refrigerator with a warm refrigerator and a cold freezer. Remember to proceed with caution and ensure the refrigerator is unplugged before performing any repairs or maintenance tasks.

If the problem persists or you are uncomfortable performing the troubleshooting yourself, it is recommended to seek assistance from a professional appliance repair technician. They have the expertise and tools necessary to diagnose and fix complex refrigerator issues.

At Atlanta Appliance Repair (AAR#1), we strive to provide valuable resources and guidance to help you overcome common appliance problems. We hope this guide has been helpful in resolving the warm refrigerator, cold freezer issue with your KitchenAid refrigerator. If you have any further questions or need additional support, please don’t hesitate to reach out to us.


If you have any further questions or require assistance with your KitchenAid refrigerator, please fill in the Simple Form.  Or give us a call at (404)396-0939.



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